Ongoing disruption

Find out more

Info & Services

Thalys is a world of its own and offers a range of services to make your travel more comfortable, simple and enjoyable.

Your trip by train

  • Travelling with luggage? We offer solutions that meet your needs.

    /nl/en/info-services/travelling-with-luggage

  • Travelling with children? Discover our travel conditions, for toddlers as well as for older ones.

    /nl/en/info-services/travelling-with-children

  • Travelling in a wheelchair? Discover our adapted services to facilitate your trip.

    /nl/en/info-services/travellers-with-reduced-mobility

  • Travelling with your pet? Read our terms and conditions.

    /nl/en/info-services/travelling-with-pets

  • Do you have questions about boarding? Discover all the practical information you need to know.

    /nl/en/info-services/boarding-procedures

Your reservation

  • Buy a ticket How to book a trip online ?

    /nl/en/info-services/buy-your-ticket-online-quick-easy-and-secure

  • Exchange a ticket How to modify a reservation

    /nl/en/info-services/edit-your-train-ticket

  • Cancel a ticket How to cancel a trip

    /nl/en/info-services/edit-your-train-ticket

Manage your reservation

Join our new programme, My Thalys World

My Thalys World, a tailor-made programme that accompanies you in all the stages of your travels in Europe!

Whether you are a frequent or occasional traveller, you can enjoy exclusive advantages, suited for everyone, to make your trips easier and to simplify your daily life.

For each trip, you save Miles. Once you gained enough Miles, depending on your status, you can exchange them for free Thalys tickets, discount vouchers, museum tickets and many other gifts!

Register

Person on the platform with a mobile phone

Train schedules

Suggestions are available, browse the list with the cursor keys from top to bottom.

Suggestions are available, browse the list with the cursor keys from top to bottom.

Traffic Info

Traffic status updates in real-time.

Consulter l'Info Trafic