Ongoing disruption

Find out more

Go to the previous page

Will I receive a loyalty card when I join the loyalty programme My Thalys World?

You can find your loyalty card online in your personal My Thalys World account.

Conscious of respecting the environment, we are committed to reduce our plastic consumption. This is why, for this new programme, physical loyalty cards make way for digital cards. 

Go to my digital card

Last updated on the

Frequently asked questions