Ongoing disruption

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Enjoy the Standard experience

Stay connected with free Wi-Fi and enjoy the Thalys Welcome Bar!

Your benefit in Standard: Enjoy Wi-Fi on board

Surf on your favourite sites, contact your online community or continue to work during your journey. Optimise your trip and stay connected!

All of our trains offer free Wi-Fi to all our travellers. 

How can you connect to the Wi-Fi network on board of our trains?

Nothing simpler: just log into the ThalysNet portal. Go to www.thalysnet.com and click on the “Connect to Wi-Fi” button. No need to log in or create a user account, you have direct access to the Internet in one click.

Wi-Fi on board: a technological feat

The availability of the Wi-Fi service is subject to the technical conditions of the day. The connectivity failures that you might encounter are related to areas less covered by 3G and 4G networks.

With a top speed of 300 kmph providing Wi-Fi on board remains a real technological feat. We are happy and proud to offer you this service. Thank you for your patience and understanding in case of any malfunctions. 

Person looking at his phone on the train

Electrical sockets

Electrical outlets

Recharge your electronic devices during your trip!

Suitcases on the Thalys train

Luggage storage

Storage spaces are available on board of our trains: you can store your luggage in the spaces located at the entrance of each car or above the seats.

Learn more about our luggage policy

Thalys Welcome Bar

Thalys Welcome Bar

Feeling a little hungry? Need to relax? The Thalys Welcome Bar offers you a selection of products from our regions in a friendly atmosphere.

A closer look at the Thalys Welcome Bar

My Driver: Book a taxi & pick-up service

With My Driver by Thalys, travelling to and from the station has never been so easy!

Book your taxi or private pick-up service directly on mydriver.thalys.com up until 45 minutes before the ride. The pick-up spot is communicated through e-mail, and you can follow your driver in real time. Make sure you enter your train number, so that your driver will be notified and will await you in case of a delay.

You can choose the offer that fits best your needs and wishes: vehicle type (electric, sedan, van…), best price, number of travellers, luggage etc.

An impediment? Cancel the ride without fees up until 1 hour before the ride.

Book your taxi

My driver by Thalys
Family on the platform

Travelling with your family aboard Thalys

Travelling with your little tribe has never been easier: Your children under 12 travel for the small fee of €15.*

Your children under 4 can travel for free on your lap. However, a KID-ticket ensures you a seat.

Baby changing facilities

Is your baby travelling with you? No worries, we’ve thought of everything.

For the care of your little ones , you will find  a changing table, a sink and a bottle warmer in cars 7, 17 and 27.

Support for children under 18

All underage children (under 18), accompanied or not, travel under the responsibility of their parents (or guardians or care takers to whom the parents have entrusted their care).

Parents or guardians should check with the competent national authorities that their child has all necessary documents to allow them to cross the border.
For safety reasons, children under 12 are not allowed to travel alone on board of Thalys trains.

*Excluding seasonal destinations.