Ongoing disruption

Find out more

Buy, exchange or cancel your ticket

Consult the various ways of booking a ticket as well as the possibilities for exchange, cancellation or refund.

Book your next trip

Suggestions are available, browse the list with the cursor keys from top to bottom.

Choose a station

Suggestions are available, browse the list with the cursor keys from top to bottom.

Choose a station
Passengers
Do you have a subscription?

We take you through your ticket booking

Hands on a laptop

Book your ticket online

Book whenever you wish: online or on the Thalys app!

More info

Welcome for a station purchase

Discover our other booking options

You’d rather book by phone, through a travel agent or at the station? Here’s how.

More info

Easily changing/cancelling your ticket or requesting compensation

  • A change to your schedule? Exchange your ticket! Exchange your ticket!

  • Is your trip no longer on the agenda? Cancel your ticket!

  • Is your train late? Ask for compensation!