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Info & Services

Thalys is a world of its own and offers a range of services to make your travel more comfortable, simple and enjoyable.

Your trip by train

  • Travelling with luggage? We offer solutions that meet your needs.

  • Travelling with children? Discover our travel conditions, for toddlers as well as for older ones.

  • Travelling in a wheelchair? Discover our adapted services to facilitate your trip.

  • Travelling with your pet? Read our terms and conditions.

  • Do you have questions about boarding? Discover all the practical information you need to know.

The Thalys Travel Experience

Inside of a Thalys train

The Thalys Standard experience

Enjoy free WiFi and a personal electrical outlet. Book in advance to benefit from the lowest prices.

Discover the Standard Area

Person on a Thalys train with a laptop

The Thalys Comfort experience

Travel in a calm and spacious environment while keeping an eye on your budget. Enjoy free WiFi with more data.

Discover the Comfort Area

Service on a Thalys train

The Thalys Premium experience

Treat yourself to the best: spacious seats, gourmet meals served at your seat, free WiFi with more data, newspapers, access to the Lounge areas.

Discover the Premium Area

Your reservation

  • Buy a ticket How to book a trip online

  • Exchange a ticket How to modify a reservation

  • Cancel a ticket How to cancel a trip

Join our new programme, My Thalys World

My Thalys World, a tailor-made programme that accompanies you in all the stages of your travels in Europe!

Whether you are a frequent or occasional traveller, you can enjoy exclusive advantages, suited for everyone, to make your trips easier and to simplify your daily life.

For each trip, you save Miles. Once you gained enough Miles, depending on your status, you can exchange them for free Thalys tickets, discount vouchers, museum tickets and many other gifts!


Person on the platform with a mobile phone

Train schedules

Suggestions are available, browse the list with the cursor keys from top to bottom.

Suggestions are available, browse the list with the cursor keys from top to bottom.

Traffic Info

Traffic status updates in real-time.