How do I pay for my fine for non-payment of a ticket while on board?
Your fine must be paid within 15 days, either by online payment or by bank transfer.
Bank account: BE51 0017 4513 3262 (BIC: GEBABEBB)
Beneficiary: Thalys Factory
Please mention the irregularity report number.
In case of non-payment within the aforementioned period, THI Factory will send you a formal notice to pay, including an additional fee of €150, as specified in our Terms and Conditions of Transport.
In the event of continued non-payment, THI Factory will have the right to pursue their claims by means of legal action and you will be liable to any extra charges incurred. If required, this case may also lead to subsequent criminal proceedings.
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Frequently asked questions
- Where is your Thalys ticket inspected?
- Can I smoke on board the Thalys train?
- How can I book a taxi before arriving in Paris or Brussels?
- How can I store my luggage on the Thalys?
- How do I pay for my fine for non-payment of a ticket while on board?
- I lost something on a Thalys train, how can I find it?
- Where can I recharge my device on board of Thalys?
- Can I buy public transport tickets on board of Thalys?
- Can I board without a ticket?
- Is there a catering service on board of Thalys?