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Kids Connection – our companion service

With our Kids Connection service, your children can travel alone and safely.

In short

Enjoy a single price of €59 between Paris and Brussels.

The Kids Connection companion service includes the journey and the presence of an attendant during this entire journey. Our attendants are trilingual. They are trained to entertain children from 4 to 14 and to care for them to ensure their safety and comfort on board the train.

The service is available every Friday and Sunday evening between Paris and Brussels, for the peace of mind of parents and the well-being of children!

Reservations are currently open for travel until March 8, 2020 : Check out the schedules.
 

Logo kids connection

Kids connection : how does it work?

Chaperone with children

Booking

The booking has to be made only by phone* at least 14 days before departure:

  • From France by calling +33 825 84 25 97 (€0.40/min)
  • From Belgium by calling +32 70 66 77 88 (€0.30/min)

Reservations must be made by credit card.

You will be asked to complete an information sheet  available online. Once the document is completed and received by our services, you will receive your child’s ticket by email, including the transport and companion service.
The day of the trip, find the “Kids Connection” companion at the station in front of platform 7 in Paris-Nord or at the Thalys Information Point in Brussels-Midi, 30 minutes before the train departs.

Boarding procedures

For safety reasons, children must be accompanied by an adult until the departure of the train and carry their ID card and ticket.

Any minor residing in France who travels from France to another country without being accompanied by at least one of his/her parents must be provided, in addition to his/her ID, with an Authorisation to Leave the Territory (ALT) duly completed and signed and a copy of the ID or passport of the parent or legal guardian of the ALT. The ALT form is available here

Without this authorisation, your child will be refused access on board for trips from Paris.

Information request

Any question? Contact us by email at kidsconnection@thalys.com.
 

Chaperone guiding children in the train

Fare conditions

  • Name of the fare: KIDS CONNECTION.
  • Offer combining the companion service and the journey for children aged 4 to 14 on the day of departure, between Paris and Brussels.
  • One-way ticket available.
  • In Standard only.
  • Not exchangeable.
  • Refundable at 50% in case of cancellation up to 14 days before departure.
  • Subject to availability.
  • Valid on selected trains only.

* From 8am to 8pm on weekdays, from 9am to 4:30pm on weekends and holidays.
 

Kids connection service conditions