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When will the Member Points be credited to my account?

If you have entered your My Thalys World number, your member points will be credited directly to your account after the purchase of your ticket.

In case of cancellation of your ticket, the associated Member Points will automatically be credited to your balance.

Please note that if you have reached the higher status by purchasing a ticket but then cancelled the ticket, your Member Points will be retracted and you will regain your initial status.

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