Is my Thalys ticket exchangeable or refundable?
Depending on the aftersales conditions, your ticket can be:
- Exchangeable with fees
- Exchangeable/refundable without fees
Log in to your Thalys account and enter your travel number to find out about the aftersales conditions of your ticket or check your confirmation of purchase.
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Frequently asked questions
- Does Thalys offer special fares for companies?
- Can we benefit from special Thalys fares for family travel?
- Do seniors benefit from a special Thalys fare?
- Do young people under 26 benefit from a special Thalys fare?
- Do children benefit from a special Thalys fare?
- Does Thalys offer special fares for groups?
- Is it possible to combine a Belgian train ticket with a Thalys journey?
- Is it possible to add a person to an existing Thalys reservation?
- How do people with reduced mobility benefit from special services and fares?
- How can I book my Thalys ticket?