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I have further questions about Thalys TheCard and Miles
All information about the Thalys TheCard loyalty programme and Miles can be found on thalysthecard.com.
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Frequently asked questions
- How can I use my Thalys TheCard card?
- I have further questions about Thalys TheCard and Miles
- I requested a duplicate card, but I have not received it yet. Can I receive a document that entitles me to the benefits of my subscription?
- How can I join the TheCard loyalty programme without buying a subscription?
- Am I entitled to a Thalys TheCard upgrade if I am a Frequent Pass or Premium Pass subscriber?
- Do I earn Miles when I buy/renew my subscription?
- Why am I automatically a member of the Thalys TheCard Programme?
- What happens if I am not yet a member of Thalys TheCard?
- How long will it take to receive my Thalys TheCard card?
- I signed up but I have not yet received my Thalys TheCard card.