Frequently asked questions
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Book my trip
Everything on Thalys ticket booking and fares
Plan my trip
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At the station
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Claims and compensation
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Everything on services and comfort on board Thalys trains
Creating a Thalys account and its benefits
Thalys Pass subscription
FAQs on the Thalys Pass
Thalys Pass and My Thalys World
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Travel with Thalys Pass
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My Thalys World
Everything about our loyalty programme
Your status calculation and your advantages
Everything about saving and spending your Miles
My Thalys World advantages
The services and advantages of the programme
Thalys TheCard becomes My Thalys Wo...
What's changing for me?
My Thalys discount vouchers purchas...
How can I use my vouchers
Webshop My Thalys World
Spend my Miles