For each euro you spend, you gain Member Points that define your loyalty status.
Member Points & Statuses
My Thalys World, that’s 3 statuses: Explorer, Club and Club+.
These statuses are gained according to the number of Member Points you gained in a period of 12 months.
€1 spent at the purchase of a Thalys ticket, a Frequent Pass or a Premium Pass = 1 Member Point.
- The status Explorer is acquired between 0 and 599 Member Points.
- The status Club is acquired between 600 and 4,999 Member Points.
- The status Club+ is acquired from 5,000 Member Points.
Saving Member Points happens automatically from the moment you create an account on My Thalys World. They are registered when you purchase a ticket. In case you cancel the ticket, your Member Points will be deducted.
How is the transition to a higher status calculated?
You can rise to a higher status from the moment you reach the necessary number of Member Points for that status: 600 Member Points for Club and 5.000 Member Points for Club+.
This status is valid for 12 months after you acquired it. Naturally, you can rise to a higher status during this period.
In the event that you reach the higher status thanks to the Member Points accumulated when you purchase a ticket but you cancel said ticket, your Member Points will be deducted and you will regain your initial status.
How is the transition to a lower status calculated?
You go to a lower status 12 months after you gained the status Club or Club+, if you do not have the required number of Member Points to maintain this status.
How can I keep my status?
Simply by travelling regularly, allowing you as a Club or Club+ member to keep the amount of your Member Points between the brackets of your status: between 600 and 4,999 Member Points for Club and from 5,000 Member Points for Club+.