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Buy, exchange or cancel your ticket

Consult the various ways of booking a ticket as well as the possibilities for exchange, cancellation or refund.

Book your next trip

Suggestions are available, browse the list with the cursor keys from top to bottom.

Choose a station

Suggestions are available, browse the list with the cursor keys from top to bottom.

Choose a station
Passengers
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Book your ticket online

Book whenever you wish: online or on the Thalys app!

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Welcome for a station purchase

Discover our other booking options

You’d rather book by phone, through a travel agent or at the station? Here’s how.

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Easily changing/cancelling your ticket or requesting compensation

  • A change to your schedule? Exchange your ticket! Exchange your ticket!

    /be/en/info-services/exchange-your-ticket

  • Is your trip no longer on the agenda? Cancel your ticket!

    /be/en/info-services/cancel-your-ticket

  • Is your train late? Ask for compensation!

    /be/en/info-services/compensation-in-case-of-delay