Ongoing disruption

Find out more

Buy, exchange or cancel your ticket

Consult the various ways of booking a ticket as well as the possibilities for exchange, cancellation or refund.

Book your next trip

Suggestions are available, browse the list with the cursor keys from top to bottom.

Choose a station

Suggestions are available, browse the list with the cursor keys from top to bottom.

Choose a station
Passengers
Do you have a subscription?

Easily changing/cancelling your ticket or requesting compensation

  • A change to your schedule? Exchange your ticket! Exchange your ticket!

    /be/en/info-services/edit-your-train-ticket

  • Is your trip no longer on the agenda? Cancel your ticket!

    /be/en/info-services/edit-your-train-ticket

  • Is your train late? Ask for compensation!

    /be/en/info-services/compensation-in-case-of-delay