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Buy, exchange or cancel your ticket

Consult the various ways of booking a ticket as well as the possibilities for exchange, cancellation or refund.

Book your Thalys train ticket

Suggestions are available, browse the list with the cursor keys from top to bottom.

Choose a station

Suggestions are available, browse the list with the cursor keys from top to bottom.

Choose a station
Passengers
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We take you through your ticket booking

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Book your ticket online

Book whenever you wish: online or on the Thalys app!

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Welcome for a station purchase

Discover our other booking options

You’d rather book by phone, through a travel agent or at the station? Here’s how.

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Easily changing/cancelling your ticket or requesting compensation

  • A change to your schedule? Exchange your ticket! Exchange your ticket!

    /be/en/info-services/exchange-your-ticket

  • Is your trip no longer on the agenda? Cancel your ticket!

    /be/en/info-services/cancel-your-ticket

  • Is your train late? Ask for compensation!

    /be/en/info-services/compensation-in-case-of-delay