What is a case of force majeure?
A case of force majeure refers to a delay for which Thalys cannot be held responsible: an accident involving persons, bad weather, people on the tracks, etc.
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Frequently asked questions
- How can I exchange or cancel a ticket paid with Thalys e-Vouchers?
- How can I claim compensation?
- What are the rules for compensation if the Thalys is late?
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- I received several Thalys e-Vouchers, how can I use them?
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- What is a case of force majeure?
- What is a Thalys e-Voucher?