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I am VAT exempt, how can I report this and how can I subscribe or renew my subscription?
If you are VAT exempt, please contact us via the contact details below. We will process your membership application or renewal.
- From Belgium: +32 70 35 50 50 (€0.30/min)
- From France: +33 8 92 23 50 50 (€0.30/min)
- From the Netherlands: +31 900 100 50 50 (€0.20/min)
- From Germany: +49 1807 77 07 57 (€0.14/min from a landline in Germany or €0.42/min from a mobile)
- Online contact
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Frequently asked questions
- I am experiencing problems, what should I do?
- I am VAT exempt, how can I report this and how can I subscribe or renew my subscription?
- I received an email from Thalys telling me that my online payment could not be validated.
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- Can I register online now and pay my subscription fee but postpone the validity start date?
- I paid my subscription by bank transfer but it has not yet been activated by Thalys.
- You had a problem uploading your photo.
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