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How can I show my subscription during an on-board ticket check?

When travelling on one of our trains, you may be asked to enter your My Thalys World number and present your digital loyalty card. These checks take place:

  • When checking the tickets before boarding
  • During reception at the door
  • During the journey

If you cannot prove that you have ThePass subscription, the Train Manager will apply the “on-board fare”, i.e. the price of the reference fare for the relevant comfort class plus an additional €25.