Can I change or cancel my gift order?
Gift orders cannot be changed or returned, unless the gift is damaged or defective when received. In this case, you must notify the Boutique Helpdesk of the defect within 5 working days after receiving your gift. After 5 days, complaints will no longer be considered. In the event of a latent defect, you can use the warranty provided by the manufacturer. You must keep the proof of delivery or the manufacturer's warranty in order to be able to claim this warranty.
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