Traffic disturbances to be expected on the entire Thalys network on Friday March 15

Because of the difficult weather conditions on March 12, traffic disturbances are still to be expected on the entire Thalys network on Friday March 15.

Thalys trains will be travelling across the entire network but according to a modified transport plan. This implies that a number of trains will be suspended and that delays are therefore to be expected.

All Thalys tickets valid on March 15 are exchangeable to a later date according to availability. For clients that prefer annulling their trip because of the suspension of their train, tickets can be refunded at the initial point of sale.

An outlook on the transport plan for March 15 will be available today, Thursday March 14, from 7PM onwards.

France: 0825 84 25 97 (0.34 €/ Min) Monday to Friday from 8.30 AM to 6.30 PM
Belgium: 070 66 77 88 Monday to Friday from 8.30 AM to 6.30 PM
Netherlands: 0900 92 96 (0.35 €/Min) Monday to Friday between 8 AM and 9 PM.
Germany: 01805 19 12 19 (0.14 €/Min) Monday to Friday from 8.30 AM to 6.30 PM

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Railteam Make your European trips even easier

What is Railteam?

Railteam is an alliance of 7 rail companies whose goal is to promote seamless travel by high-speed rail throughout Europe.

Member companies currently include the DB (Germany), the SNCF (France), Eurostar (UK, France, Belgium), NS High-Speed (Netherlands), ÖBB (Austria), SBB (Switzerland) and SNCB (Belgium), as well as their joint subsidiaries, Thalys, Lyria and the joint operation DB/SNCF.

Railteam provides you with various services:

When making your journey, a Railteam staff member will be there to answer your questions at the Info Point.
If you miss your Railteam train due to a delay that is attributable to the rail company, take the next high speed train without the need to change your ticket or rebook.
Once on board, trained staff will answer any questions you may have about your train travel.
Get full information about your journey in real time (delays, train cancellations, platform changes, etc.) on your mobile phone.
If you belong to the loyalty scheme and have an international ticket, make use of the frequent traveller lounges on the day of your journey.

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