Practical travel guide

Points of sale

Thalys train reservations can be made as early as three months in advance and up to several minutes before departure. You can choose to buy either a single or a return trip ticket. Depending of your location, you have several options:

  • Ticket distribution in Belgium:

    • online on this website: payment is made online when ordering;
    • at SNCB stations (view list);
    • by telephone: call 070 79 79 79 (0.30 €/min) (outside Belgium: +32 70 79 79 79);
    • at authorised travel agencies;
    • at the SNCF ticket office located in the Galerie Louise in Brussels.

  • Ticket distribution in France:

    • online on this website: payment can be made either online when ordering your ticket or when you collect your tickets at a train station or an SNCF agency;
    • at SNCF train stations and ticket offices;
    • by telephone: dial 3635 and say "Thalys" (0.34 €/min) from a landline in France, outside France: + 33 8 92 35 35 36;
    • at ticket distributors;
    • at authorised travel agencies.

  • Ticket distribution in Netherlands:

    • online on this website: payment can be made either online when ordering your ticket;
    • at NS train stations (a 10€ fee is charged per transaction);
    • by telephone: NS Hispeed Telesales Internationaal 0900 92 96 (0.35€/min);
    • at authorised travel agencies.

  • Ticket distribution in Germany:

    • online on this website: payment can be made either online when ordering your ticket or when you collect your tickets at a train station;
    • at DB train stations;
    • by telephone: 11861 (0.03€/sec, then 0.39€/min after transfer to the ReiseService);
    • at authorised travel agencies;
    • At the SNCF agency situated opposite the main station in Cologne, exit Domseite
      (Bahnhofsvorplatz 1 - 50667 Cologne / Tel 0180 521 82 38 (0.12 €/min)/fax 0221 913 931 20.