Practical travel guide

Obtaining tickets

Ticketless - You have the freedom to travel without a ticket!

With Thalys Ticketless you can travel without a paper ticket to all Thalys destinations.

  • You no longer need to collect your ticket at the station, receive it by post or print it out;
  • purchase it on Thalys.com, through a travel agency or the call centre;
  • confirmation of reservation, exchange or cancellation by email;
  • reminder of seat number by SMS 1 hour prior to the train’s departure;
  • email and SMS message in the event of traffic disturbance affecting your train;
  • personal “My Ticketless” space on Thalys.com to consult your Ticketless journeys and print out a receipt.

Sign up for Ticketless

Home delivery

You can receive tickets purchased on this site by post free of charge. There is no need to go out and collect your ticket. You will receive it directly at home in your letter box.

To make sure you receive your ticket in time, our reservation system requires a minimum number of days prior to your travel dates.

Depending on the country the minimum number of days is:

  • Belgium: 7 days before departure;
  • France: 4 days before departure;
  • Germany: 7 days before departure;
  • Netherlands: 5 days before departure.

You have not received your train tickets within the required time.

Print-Out Tickets

Say goodbye to long queues!

Thanks to our Print-Out Ticket you can print your own ticket immediately after placing your order.

Print-Out tickets are nominative and personal.

You must indicate the surname, first name and date of birth of each passenger when you create a Print-Out Ticket.

On Thalys trains, the Train Manager will ask you to present identification with your ticket.

This service is free of charge:

  • In France and Germany for Print&Go, Smilys, Mini and Thalys Special Offer fares.
  • In Belgium for Smilys, Mini and Thalys Special Offer fares.
  • In Holland for Smilys, Mini and Thalys Special Offer fares.

To use this service you need Adobe© Reader© software, version 4 minimum.

Try printing out a Thalys ticket now!

Collecting tickets at the station

Tickets purchased through Thalys.com can be collected in France, from stations or ticket machines.